Arm The Animals Reviews
Based on 39 customer reviews and online research, armtheanimals.com has a consumer rating of 1.9 out of 5 stars, indicating that most customers are not satisfied with Arm The Animals.
5 Stars(7)
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4 Stars(1)
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2 Stars(4)
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1 Star(26)
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How would you rate Arm The Animals?
Top Reviews
Ordered two face masks and a bunch of stickers about two months ago, got the stickers but not the masks. Emailed them repeatedly, no answer. They suck you in with the animal business and then you pay for nothing. Support the ASPCA instead.
It's been over three weeks since I ordered three tshirts. Nothing. Emailed them a week ago, they send me tracking info that hasn't changed the entire week. Garbage company! I'm contacting my credit card company ya frauds!
Customer Reviews (39)
It's been over three weeks since I ordered three tshirts. Nothing. Emailed them a week ago, they send me tracking info that hasn't changed the entire week. Garbage company! I'm contacting my credit card company ya frauds!
Strange to read so many reviews describing how SLOOOOW the company is to fulfill and ship orders! Because they are pushing potential customers to BUY in an way that‘s invasive, and makes me think they are desperate for business.
I put several items in my shopping cart yesterday, then made the MISTAKE to authorize “Amazon Pay”. I did not finalize the order.
This must have given ATA access to my phone number: I received TWO text messages pushing me to finalize my purchase.
Strange for a company that pretends to be so backlogged that they can’t ship orders out for over a month, as everyone here is describing. Something is fishy.
Definitely not ordering from them, it’s a massive turn-off for a company to be this grossly pushy. Upon my inquiry “Maria” told me telling me that I did authorize this (yeah probably in the fine print of Amazon Pay T&C... still feels invasive)
I couldn't figure out what the culprit was when my pillow cases turned blue, but when my husband's underwear came out with a pink tint I figured i needed to investigate. Yeah. Revenge of the Animals. It's too bad because I really liked both my oversized t-shirts, and now I need to contact several people that I gave these to for Christmas and let them know to wash these separately.
Arm The Animals claims to be a "charitable clothing company" - but in reality they just take your money instantly -- then basically drop off the face of the earth. Apparently some people do eventually get what they paid for - with EVENTUALLY being the main point. The company claims to ship in "8 to 10 business days (not counting weekends)" but that is simply a complete lie. It is impossible to contact anyone at Arm The Animals once you have placed an order. The company has no published phone number. They completely ignore any messages sent via the "contact us" link on their website. Occasionally someone responds to public comments on their Facebook page, but even then the contact is minimal and more lies. I eventually did get someone to respond to my public complaint. He (or she - no name was ever given) pretended they would check on my orders if I gave them the order numbers. I provided the order numbers but instead of any order status, the only response was a repeat of the lie that they ship in "8 to 10 business days (not counting weekends" -- when I pointed out that one of my two orders was already longer than that time, and the other order was right at that time there was no further answer. They just dropped off the face of the earth again.
Arm The Animals claims to be a "charitable clothing company" - but in reality they just take your money instantly -- then basically drops off the face of the earth. Apparently some people do eventually get what they paid for - with EVENTUALLY being the main point. The company claims to ship in "8 to 10 business days (not counting weekends)" but that is simply a complete lie. It is impossible to contact anyone at Arm The Animals once you have placed an order. The company has no published phone number. They completely ignore any messages sent via the "contact us" link on their website. Occasionally someone responds to public comments on their Facebook page, but even then the contact is minimal and more lies. I eventually did get someone to respond to my public complaint. He (or she - no name was ever given) pretended they would check on my orders if I gave them the order numbers. I provided the order numbers but instead of any order status, the only response was a repeat of the lie that they ship in "8 to 10 business days (not counting weekends" -- when I pointed out that one of my two orders was already longer than that time, and the other order was right at that time there was no further answer. They just dropped off the face of the earth again.
Expect to wait months, if your order arrives at all-then wrong item, wrong size, no response from customer service! I wish I had read the reviews.
Man, first of all it says no where until you order that it takes up to 8-12 days to fill the order BEFORE even shipping. They continue to promote their products even tho once you order it states they are very behind on shipping and to expect 2-3 days for them to even respond for an enquiry! List this info BEFORE people purchase on Dec 3rd expecting to recieve atleast by Christmas.
Iv been buying from this company for a while now. Iv gotten lots of compliments from people over shirts and stickers I have. And when I mention the cause behind the items, they always ask where I got them. Ill definitely be buying more. Shipping is a little on the slow side, but totally worth the wait.
I ordered shirts as a gift. It took over 3 weeks to get and no response from customer service emails. I opened the package and everything was wrong 2 shirts wrong size and 1 wasn’t what I ordered. I’m so disappointed and won’t be able to send out of state in time. This is my first order and I’m so not happy
I bought 3 XL t-shirts from Arm The Animals as I like the cause they defend and their designs are pretty cool. First, they took ages to ship my order and when I finally received it, two of the t-shirts fit perfectly, strangely the third one was way much larger than the two others. Although it was tagged as XL, it was clearly XXL if not XXXL as I could simply wear it as a pyjama. I contacted ATA and asked if I could return it and swap it for the exact same t-shirt but the size below (aka Large) and their only reply was:
"Unfortunately Bart I am unable to exchange for this item is final sale."
So, I'm stuck with an "XL t-shirt" that clearly is way larger that I won't be able to wear and they couldn't care less.
I guess my first order will also be the last one! They clearly don't care about customer satisfaction from the moment they took your money! I'll defo buy somewhere else, there are many similar causes around with way better customer service.
They told me that my order will arrive in 8 to 10 days not including weekends or holidays but it’s been weeks and I’m still waiting on my order to come. Customer service never gets back to me but they continuously email me every single day trying to get me to order more stuff.
They told me that my order will arrive…
They told me that my order will arrive in 8 to 10 days not including weekends or holidays but it's been weeks and weeks and I'm still waiting on my order to come. Customer service never gets back to me but they continuously email me every single day trying to get me to order more stuff.
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